1. Production Time
Art Charges: Any time art must be modified in any way, art services will be billed at $64(v) per hour. The first half hour of service is free! We will proceed and bill for art charges of $64(v) or less. For charges over $64(v), we will call for approval. Return of Art: All artwork supplied will be retained in our files for one year unless requested to be returned upon completion of order. 3. Order Information Acknowledgements: We will acknowledge all orders by fax, e-mail or phone. Cancellation of Orders: If an order is cancelled after production as begun, the customer will be charged for work already completed. If payment has been received, we will refund the difference. Repeat Orders: ANY ARTWORK ALTERED IN ANY WAY IS NOT CONSIDERED A REPEAT ORDER! 4. Pricing/Quotes Catalog Pricing: Published prices are subject to change without notice. Large Quantity Pricing: Contact factory for pricing. 5. Shipping All orders are shipped FOB MN and CA. Shipping cost is billed and added to the invoice unless a UPS or FedEx account number is provided by the customer. Merchandise becomes property of buyer once goods leave factory and are shipped at buyer's risk.
6. Return Policy Any complaint must be registered within 30 days from shipment. Orders may not be returned to the factory without prior authorization. Contact factory for return authorization. 7. Proofs An electronic paper proof will automatically be sent at no charge for approval. Production time starts after approval has been received by factory. Speculative Samples: Contact factory. 8. Payment/Terms Terms: Terms at Net 30 days with approved credit-if time for credit check allows. New customers will be asked to supply credit references and a deposit or full prepayment if needed. Credit Cards: We accept Visa or MasterCard as forms of payment. 9. Liability/Warranty Liability: Seller's liability is limited to credit or replacement of any portion of a shipment and shall in no cases exceed the amount charged for goods. Shipping cost is not refundable. Warranty: No warranties are expressed or implied by seller concerning the marketability or suitability of its products for any specific use or purpose. 10. Safety Information Our products are non-toxic and safe when used for their intended purposes. These products should not be given to small children and pets. ART INFORMATION 1. Art Specifications Camera ready, clean, crisp art to size or files that are editable for us to size properly. Our art department can also help you to get your artwork ready for production. The cost is $64(v) per hour. 2. Electronic Artwork Digital Artwork: Vector based Illustrator 9 or higher in AI or EPS format is preferred. Digital artwork will be provided on compatible media, ready for film output with no additional changes necessary. All text in artwork must be converted to curves/outlines. If additional work is needed, a charge of $64(v) per hour will apply. Artwork Media: CD or DVD Electronic Mail: E-Mail art to lci@leecomm.com. File can be no larger than 15Mb. If the file is larger than 15Mb, the artwork should be sent to LCI on disk. Please include the distributor's name, purchase order number, and contact name and phone number. FTP: We also provide a ftp site to accept art files. Please call or e-mail for uploading information. Platform: PC/Windows Software: Adobe Photoshop CS2 or lower: (.eps, .psd) text converted to curves/outlines, Adobe Illustrator CS2 or lower (.ai) Text converted to curves/outlines. Other: Bitmap art (TIFF, JPG). Minimum 600dpi, to size and color separated (if necessary). Compression Software: WinZip Four-Color Process: (4/C) Must be a minimum of 300dpi at 100% of the requested size. The file nust be submitted in a CMYK format and saved in .TIF, .EPS, or uncompressed .JPG format. Scans and images from digital cameras are RGB and must be converted to CMYK before submitting. Screen Printing Criteria 1. Change of Copy or Ink Color Change of Copy: $40(v) per screen. Minimum quantity per change is the minimum lister for that product. Change of Ink Color: $20(v) per color. Minimum quantity per change of ink is the minimum listed for that product. Any colors used in the image must be specified as either PMS or CMYK breakdown. 2. Ink Colors Standard Colors: Available at no charge. Colors provided are as follows: Black Violet (PMS Violet) White Scarlet Red (PMS 485) Athletic Gold (PMS 116) Forest Green (PMS 343) Orange (PMS 021) Yellow (PMS 012) Grey (PMS 429) Navy (PMS 289) Charcoal Grey (PMS 431) Teal (PMS 3145) Green (PMS 355) Wine (PMS 195) Royal (PMS Reflex Blue) If you require a PMS match add $20.00(v). Exact color matches cannot be guaranteed. Sublimation Criteria Dye Sublimation- Ink Color Specifications: When providing artwork in CMYK format we must be provided a color target (see Dye-Sublimation- Calibrated Color Target), or approximate PMS callout's where possible. Dye sublimation, color duplication differs from traditional printing process on paper stock. We cannot guarantee colors will match your specified Pantone colors. When providing Pantone colors on your order we will try to match as close as possible to the Pantone uncoated color guide. Whenever possible we will try to match the closest Pantone color by CMYK process. If we feel we cannot come close to matching your specified color, we will contact you. Calibrated Color Target: A color target is required to verify that our printing processes have accurately reproduced your desired image. |
General Information
asi/66846 ppai/112725 sage/65328 upic/LCI
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Lee Communications, Inc.
Prompt Professional Response Factory Direct Samples Quality Control Idea Generation Sourcing Logistics Product Categories: Unique Custom Products Desk Top Accessories Computer Accessories Stress Relievers Remember!!! If you can't find a promotional item you are looking for please call your favorite distributor and we will do the rest! |